Frequently Asked Questions

Payments & Returns

How can I pay for the World's Best Deodorant?


We utilize both PayPal and credit card services via Square. Therefore, any card with a magnetic strip or chip.




Can I cancel my order?


Yes, you can, as long as the products have not been shipped. Please email sales@deodorantstones.com ASAP.




I canceled my order but I haven't received a credit yet. How long do credits take?


We submit all requests for credits within 24 hours of receipt; however, it may take 7-10 business days for you to receive your credit. You should see this on your next credit card statement or the following one, depending on where you are in your billing cycle.




Can I return an item that is damaged and/or defective?


We guarantee high-quality products which will last and work! Of course, accidents do happen. If you have a product which is damaged and/or "not working," please email or call us. We will assist you immediately! Merchandise returned without authorization will be refused and the carrier will charge you frieght in both directions. To avoid a restocking charge, please return your purchase in the original box and packing materials.




What is the world's most "worthless" currency?


As of 2017, the Irani rial. 32,771 rials equates to $1.





Shipping

Do you ship internationally?


Sadly, no. But, call or email us and we can tell you if there are distributors of our product in your area!




How long will it take to receive my order?


We ship most of our retail orders via USPS Ground. Their services take approximately 5-10 business days.




Can I have my order shipped to a P.O. box?


Sadly, no. A valid street address is required to ensure accurate shipping.




Can I ship my order to an address different from my billing address?


Of course! Just specify a different address when checking out. Remember, no P.O. boxes!




How are shipping charges calculated?


We charge a flat rate of $6.95. Remember, FREE SHIPPING on orders over $50!




What was the longest ship ever built?


She went by many names: Knock Nevis, Jahre Viking, Happy Giant, Seawise Giant, and most recently, Mont. She was a ULCC super oil tanker at 1,504 feet in length (slightly larger than the Empire State Building). She is now decomissioned.





Products

What is alum? Is it the same as aluminum?


In short, alum is a harmless, healthy mineral salt while aluminum is a metal substance which can damage the body if found in the bloodstream. You can read more about the specifics here. Our deodorants are guaranteed to be free of harmful aluminum metal-based substances, most infamously aluminum chlorohydrate.




Is alum really that safe?


100000% In fact, potassium alum is used in other countries as part of their water purification system.




What is the difference between Thai, Pure & Natural, and Crystalux?


There is none. We simply acquired various brands over our 30+ year existence. All deodorants are made in the same facility. It is simply a matter of which label appeals to your sense of style the most.




How is salt supposed to prevent odor?


Our deodorants target odor-causing bacteria. To answer your question, salt has been used for over 200,000 years as a preservative of meat due to its ability to prevent the growth of bacteria.




How do I use the deodorant products?


It is best to use our deodorant immediately after bathing while the body is still damp. But if your body is dry, simply wet the stone and apply directly in the area where odor occurs. Additionally, apply copious amounts of the deodorant to ensure 24 hour protection. Then, if using a stone, rinse thoroughly to remove unwanted bacteria.




When will I know if my stone no longer works?


As long as you remember to rinse your stone after application and keep it clean, it will always work. Think of our deodorants like soap. Eventually, the water will dissolve it, but we always guarantee it will last at least a year!




Can I use the deodorants on other parts of the body?


Of course! Our deodorants are 100% safe for use EVERYWHERE. Arm pits, feet, ... the more sensitive areas for date night. ANYWHERE!




How many double-landlocked nations are there in the world?


A double-landlocked nation is a nation which is surrounded by other landlocked nations. There are only two: Liechtenstein (by Switzerland and Austria) and Uzbekistan (by Afghanistan, Kazakhstan, Kyrgyzstan, Tajikistan and Turkmenistan)





Other Services

Do you offer wholesale pricing for businesses?


Yes! We would love for your business to sell our deodorants! Simply contact us by either email or phone call and we can tell you more information.




Do you offer distributor pricing?


Yes! Distributors are some of our best customers because of our spectacular pricing! Contact us via email for more information.




Do you sell to international distributors and businesses?


Yes! While we may not sell retail products to international consumers, we are very eager to sell to international distributors. Please contact bruce@deodorantstones.com for more information.




What exactly is private labeling?


The biggest trend in the retail product sector today. Private labeling allows your business to put their name on high-quality products at prices lower than standard wholesale values. Essentially, you will simultaneously earn "free" advertisement and brand-awareness, deliver a stunning product, AND increase margins. Contact us for more information on how your business can sell the world's best deodorant!




What is the national animal of Scotland?


A unicorn. I know. Amazing.





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DEODORANT STONES, LLC

9420 E. Doubletree Ranch Rd. 

C #101

Scottsdale, AZ 85258

PHONE: +1 (480) 451-4981

FAX: +1 (480) 451-5850

TOLL FREE: +1 (800) 279-9318

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© 2020 by Deodorant Stones, LLC.